Digital Skills: Communicating Through Technology Training Course

Build confidence in using digital communication tools with our CPD-certified Digital Skills: Communicating Through Technology training course, designed for health and social care professionals. Develop practical knowledge to communicate safely, effectively, and inclusively while supporting individuals to stay connected through technology.
£12.50 inc. VAT
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Digital Skills: Communicating Through Technology Overview

This CPD-certified Digital Skills: Communicating Through Technology e-Learning course provides learners with an understanding of how digital communication can enhance health and social care. It explores different communication technologies, online interactions, and the factors that should be considered when communicating through digital platforms.

Designed for health and social care professionals, the course also covers the safe and appropriate use of communication technology, including video calls, consent, privacy, and supporting individuals to communicate confidently online. The training is fully online, self-paced, includes practical scenario activities, and concludes with a final knowledge check and CPD certification upon completion.

Duration
30m
Number of Units
3
Accreditation
CPD certified
Course Category
Health & Social Care

Learning Outcomes

  • To gain an understanding of the different ways people communicate through technology.
  • To gain an understanding of how to use communication technology safely, securely and appropriately.
  • To gain an understanding of how to support people to use technology to stay connected to family, friends and their community.

Training Units

Each unit develops the knowledge and confidence needed to use communication technology safely while supporting inclusive, person-centred care.

Using Technology to Communicate

10m

In this unit, learners explore the different ways technology is used to communicate and the considerations for effective digital interactions.

  • Types of communication technology
  • Different ways of communicating online
  • Online communication in practice
  • What people think about online communication
  • What to consider when communicating through technology

The Safe Use of Communication Technology

5m

In this unit, learners explore how to use communication technology safely while respecting individual rights and maintaining professional standards.

  • The safe and appropriate use of communication technology
  • Video calls
  • Consent, privacy and choice
  • Safe digital communication practices
  • Scenario activity

Supporting Individuals to Stay Connected

5m

In this unit, learners discover how technology can reduce isolation and support meaningful connections while respecting individual preferences.

  • Staying connected
  • Choosing technology
  • Respecting choice and privacy
  • Supporting safe online communication
  • The digital divide

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