Duty of Candour in Scotland Training Course
Duty of Candour in Scotland Overview
Designed for health and social care professionals working in Scotland, the training also covers meaningful apologies, open communication, adverse event reviews, and reporting requirements. The course is fully online, self-paced, includes case studies throughout, and concludes with a final knowledge check and certification upon completion.
Learning Outcomes
- To gain an understanding of the Duty of Candour and how it affects your role
- To gain an understanding of the types of incidents that require Duty of Candour and when to raise concerns
- To gain an understanding of the importance of being open and honest with individuals and their families
- To gain an understanding of the importance of being open and honest with individuals and their families
- To gain an understanding of how reflecting on incidents and sharing learning supports safer, person-centred care
Training Units
Defining Duty of Candour
15mIn this unit, learners explore the principles of Duty of Candour, when it applies, and the responsibilities of those involved in the process.
- What is the Duty of Candour?
- The relevant person and the responsible person
- Unintended or unexpected incidents
- Types of harm
- Duty of Candour procedure
After an Incident
15mIn this unit, learners explore the actions required following an incident, including communication, apologies, reviews, and reporting responsibilities.
- Discovery of an incident
- Barriers to an apology
- The Four R’s
- Making a meaningful apology
- Facilitating open dialogue
Already have your own LMS?
You can purchase any of our courses as SCORM files to download and add to your own system.