Duty of Candour Training Course
Duty of Candour Overview
Designed for support workers and other frontline staff, the course helps build confidence in responding to incidents with openness and professionalism. Learners will also understand what constitutes harm and how to meet Care Quality Commission (CQC) expectations through honest communication and timely action.
Learning Outcomes
- To gain an understanding of what is meant by Duty of Candour
- To gain an understanding of how to recognise a ‘notifiable safety incident’
- To gain an understanding of the different levels of harm and understand the definitions
- To gain an understanding of the importance of evidencing and responding to incidents
Training Units
Defining Duty of Candour
15mThis unit introduces the core concept of the Duty of Candour and explains its application across professional and statutory roles within care settings.
- What The Duty Of Candour Means
- The Professional Duty Of Candour
- The Statutory Duty Of Candour (Regulation 20)
- Definitions And Types Of Harm
Notifiable Safety Incidents
15mIn this unit, learners will understand how to identify and respond to a notifiable safety incident, including the process for disclosure and documentation.
- Identifying A Notifiable Safety Incident
- What To Do When An Incident Is Discovered
- Recording The Details Clearly And Accurately
- Reporting Processes Within Organisational Policies
- Ensuring Timely Communication With Individuals Affected
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