Effective Communication (Office)

£12.50

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Course overview

This course will provide you with an understanding of the different methods of communication (including verbal and non-verbal communication) and how to communicate effectively in the workplace. It will also provide insight into the personal skills that can contribute to effective communication.

You will be introduced to key principles of effective communication, including active listening, confidentiality, and adaptability. Finally, you will learn how to adapt and improve your communication in different settings and when addressing different audiences.

Duration

50m

Units

Accreditation

CPD certified

Course Bundle

Office

Learning Outcomes

To gain an understanding of the importance of effective communication at work.
To gain an understanding of how to meet the communication and language needs, wishes and preferences of individuals.
To gain an understanding of how to promote effective communication.
To gain an understanding of the principles and practices relating to confidentiality.
To gain an understanding of how to use appropriate verbal and non-verbal communication.
To gain an understanding of how to support the use of appropriate communication aids/technologies.

Find out more

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Frequently asked questions

All of our courses cost £12.50 including VAT. The more you buy, the cheaper each course is!

Once you complete a course, you will be able to access and download your certificates from your dedicated learning portal.

This portal is accessed after purchase.

This is determined by the e-Learning course you have chosen. Courses typically take between 20 minutes and 1.5 hours to complete. Our eLearning courses can be completed and reviewed at any time, allowing your staff to work at their own pace.