Standard 6: Communication

This course will help you understand different types of communication and how to use them effectively.

Standard 6: Communication Overview

This course will help you understand different types of communication and how to use them effectively. It will also provide insight into different barriers to communication and how to overcome these. You will learn your responsibilities in maintaining confidentiality. Finally, you will be introduced to the different aids and technologies available to support communication and your role in promoting their effective use.

The Care Certificate e-Learning modules are designed to help you demonstrate knowledge and collect evidence required to complete the Care Certificate. These standards are the foundation of knowledge you need before you can work alone with the individuals you will be supporting. Some information included in this course has been sourced from Skills for Care.

This course forms part of The Care Certificate Bundle.
Duration
35m
Number of Units
3
Accreditation
CPD certified
Course Category
The Care Certificate

Learning Outcomes

  • To gain and understanding of the importance of effective communication at work
  • To gain and understanding of how to meet the communication and language needs, wishes and preferences of individuals
  • To gain and understanding of how to promote effective communication
  • To gain and understanding of the principles and practices relating to confidentiality
  • To gain and understanding of the use of appropriate verbal and non verbal communication
  • To gain and understanding of how to report any concerns about the communication aid/ technology to the appropriate person

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