Effective Communication

£12.50

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Course overview

This course will provide you with an understanding of the different methods of communication (including verbal and non-verbal communication) and a total communication approach. It will also provide insight into overcoming communication barriers by ensuring you meet an individual’s communication needs professionally.

You will be introduced to the different communication aids and technologies available and your responsibilities in promoting, using, and maintaining these. Finally, you will learn about the role of advocacy and confidentiality in fostering effective communication.

Duration

1h 10m

Units

Accreditation

CPD certified

Course Bundle

Person Centred Approach

Learning Outcomes

To gain an understanding of the importance of Effective Communication at work.
To gain an understanding of how to meet the communication and language needs, wishes and preferences of individuals.
To gain an understanding of how to promote Effective Communication.
To gain an understanding of the principles and practices relating to confidentiality.
To gain an understanding of how to use appropriate verbal and non-verbal communication.
To gain an understanding of how to support the use of appropriate communication aids and technologies.

Find out more

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Frequently asked questions

All of our courses cost £12.50 excluding VAT. The more you buy, the cheaper each course is!

Once you complete a course, you will be able to access and download your certificates from your dedicated learning portal.

This portal is accessed after purchase.

This is determined by the e-Learning course you have chosen. Courses typically take between 20 minutes and 1.5 hours to complete. Our eLearning courses can be completed and reviewed at any time, allowing your staff to work at their own pace.